Summary: Confirmation steps in the interface that slow the user down, encourage reflection, and prevent impulsive or automatic decisions.
Pattern Description
Request Additional Confirmations introduces extra confirmation steps that require users to consciously verify their actions before proceeding. The goal is to mitigate cognitive biases, prevent automatic or impulsive decisions, and promote a more deliberate and reflective user experience.
Interaction Design Implications
- Medium level of intervention: Breaks conventional usability principles by intentionally adding friction and slowing down the user flow.
- Efficiency vs. Quality: May reduce efficiency or frustrate users if overused but improves decision quality and reduces errors in high-stakes contexts.
Usage
Designers can use this pattern in situations where user actions have important consequences or where errors may be costly. It may be implemented via dialog boxes, additional confirmation prompts, or progressive disclosure steps that require users to acknowledge information or validate choices before proceeding.
Sub Patterns
- TBD: No specific sub-patterns were identified.
Examples
- TBD: No specific examples were identified.
Metadata & Relations
| Heuristic Violations | Nielsen: Flexibility and efficiency of use, Shneiderman: Keep users in control, Nielsen: Error prevention |
|---|---|
| Sub-patterns | TBD |
| Related Patterns | Remind of the Consequences, Provoking Deliberate Interaction, Confront the User, Offer Multiple Points of View |
| Source | Silva, Flávia Catarina Pereira da. 2024. “Design de fricção em interfaces gráficas: estratégias e padrões para promover processos metacognitivos no utilizador.” masterThesis. [1]. |
| License | CC BY 4.0 |
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